Refund policy

RETURNS & EXCHANGES

At PRIVÂTE FIGURÉ, each piece is produced in limited quantities with exceptional attention to detail. For this reason, all sales are final.

Returns

We do not offer refunds or accept returns for a change of mind, incorrect size selection, or general preference.

Exchanges

We are happy to offer a size exchange (subject to availability) if:

Your exchange request is submitted within 7 days of your delivery date.
The item has not been worn, washed, altered, or damaged.
All original tags, packaging, and accessories are included.
The item is returned in its original condition.

Items that show signs of wear, makeup, deodorant, perfume, stains, odors, pet hair, or damage will not qualify for an exchange and will be returned to the customer.

Customers are responsible for all return shipping costs unless the incorrect item was sent.

Limited Collections

Because our collections are produced in limited quantities, we cannot guarantee your requested size will be available for exchange. If your size is unavailable, store credit may be issued at our discretion.

Damaged or Incorrect Items

If you receive an incorrect or damaged item, please contact us within 48 hours of delivery at :support@aprivatefigure.com with your order number and clear photos. We will resolve the issue as quickly as possible.

PRIVÂTE FIGURÉ is not responsible for damage caused by shipping carriers, improper handling after delivery, normal wear and tear, or failure to follow the garment care instructions.